Delivery Policy / Warranty



Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.



All Coto Design products are warranted against defects in materials and workmanship for a lifetime. This means that Coto Design will repair or replace, at our discretion, any product that is defective. The warranty does not cover breakage due to wear and tear.